Privacy Policy

This Privacy Policy explains how āhāra Dining (“āhāra”, “we”, “us” or “our”) collects, uses, discloses and protects personal information through this website and our enquiries. We aim to handle personal information responsibly and, where the Privacy Act 1988 (Cth) applies, in line with the Australian Privacy Principles.

1. Who we are

āhāra Dining is an Indian restaurant at 233 Stud Rd, Wantirna South VIC 3152. You can contact us about privacy at [email protected] or on 0470 384 598.

2. Information we may collect

Depending on how you contact or interact with us, we may collect:

• your name, email address and phone number;
• booking or contact details, including your preferred date, time, party size and message;
• catering details, such as event type, date, guest numbers, suburb, service style, budget guidance and dietary requirements;
• correspondence and other information you choose to provide; and
• basic technical or security data automatically processed when the website is delivered, such as IP address, browser type, device information and request logs.

Please avoid putting highly sensitive information in a website form. If dietary or allergy information identifies another person, please make sure you have their permission to share it with us.

3. How we collect information

We collect information directly from you when you submit a contact form or catering enquiry, call, email, visit the restaurant or otherwise communicate with us. Some technical information is processed automatically by our website hosting and security providers when you load a page.

4. Why we use it

We may use personal information to:

• reply to enquiries and contact you about a booking or catering request;
• plan and provide restaurant or catering services;
• understand and accommodate dietary needs where reasonably possible;
• operate, secure, troubleshoot and improve the website;
• maintain business and service records; and
• comply with legal obligations and resolve complaints or disputes.

We do not sell your personal information.

5. Service providers and third parties

We use trusted providers where reasonably necessary to run the website and respond to you. In particular:

• Formspree receives and routes information submitted through the contact form and catering wizard;
• Cloudflare hosts and delivers the website and may process technical and security logs;
• Google Maps is embedded on the contact page and may receive technical information when that map loads; and
• links to ordering, directions and social platforms take you to third-party services governed by their own terms and privacy policies.

Some providers may process or store information outside Australia. The exact locations can change with a provider’s infrastructure. We encourage you to review a third party’s privacy information before using its service.

6. Cookies and similar technologies

This version of the āhāra website does not intentionally use advertising cookies or website analytics. Our hosting provider may use essential security technologies, and embedded or linked third-party services may use their own cookies or local storage. You can control cookies through your browser, although blocking essential technologies may affect some features.

7. Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system is completely secure. We retain information only for as long as reasonably needed for the purpose for which it was collected, business recordkeeping, dispute resolution and legal obligations, then take reasonable steps to delete or de-identify it.

8. Access and correction

You can ask to access or correct personal information we hold about you by emailing [email protected]. We may need to verify your identity before responding. In some circumstances the law may permit or require us to refuse access; if so, we will explain where reasonably possible.

9. Privacy questions and complaints

If you have a privacy question or complaint, contact us first using the details below. Please include enough information for us to understand the issue. We will consider it and respond within a reasonable time. If the Privacy Act applies and you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

10. Changes to this policy

We may update this policy when our website, providers or legal obligations change. The current version will be published on this page with a revised “last updated” date.